As an effective manager, Lincoln needs to radically redesign all aspects of his organization to achieve gains in cost reduction, service delivery and order- processing time. To accomplish this, Lincoln should focus on Innovation Entropy O Process change Reengineering In the aerospace industry, United Launch Alliance has a reputation for paying more than other companies in the same industry. United Launch Alliance pays more so that they can attract and keep the best talent. In this example, United Launch Alliance is: Benefit provider Incentive leader Wage leader Compensation benchmarker Ciaran works for a small company in Forked River, NJ. The company has a full time staff of six employees. The company hires basic support services and hires temporary workers as needed. As needed, these employees work remotely from home. Ciaran's company illustrates: Matrix organization Team organization Virtual organization Centralized organization Daniel is developing a performance appraisal on his employee Kimberly. When trying to prepare Kimberly appraisal and evaluate her over the past year, all Daniel can remember is her most recent work. Daniel is experiencing the bias. Recency Severity Halo Average