As an HR manager in a large multinational organization:

1. which measures would you take to manage the psychological contract of employees so as to prevent psychological contract breach?

2. which measure, would you take to alleviate and/or prevent the adverse effects of breach on important work outcomes?

3. discuss how you would evaluate the effectiveness of your approach.

Potential References: You should base your answer on the literature/research/papers we discussed in the class and additional materials. Examples of additional reading materials are listed below:

1. Conway, N. & Briner, R.B. (2002). A daily diary study of affective responses to psychological contract violation and exceeded promises. Journal of Organizational Behavior,23,287-302.

2. Coyle-Shapiro, J. A. M., Pereira Costa, S., Doden, W., & Chang, C. (2019). Psychological contracts: Past, present, and future. Annual Review o/'Organizotional Psychologt and Or ganizational Behavior, 6, 1 45-1 69.

3. Freese, C., & Schalk, R. (2008). How to measure the psychological contract? A critical criteria-based review of measures. South African Journal of Psychologt,3S(2),269-286.

4. Rousseau, D. M., Hansen, S.D., & Tomprou, M. (2018). A dynamic phase model of psychological contract processes. Journal ofOrganizational Behavior,3g(9),1081-1098.

5. Thomas, D.C., Au, K. & Ravlin, E.C. (2003). Cultural variation and the psychological contract. Journal of Or ganizational B ehavior, 24, 45 1 -47 | .

6. Rousseau, D.M., & Tijoriwala, S. A. (1998). Assessing psychological contracts: Issues, alternatives and measures. Journal of Organizational Behavior,lg(S1), 679-695.

7. Zhao, H., Wayne, S.J., Glibkowski, B.C., Bravo, J. (2007). The impact of psychological contract breach on work related outcomes: A meta-analysis. Personal Psychology,60,647-680.