As an operations professional, you need to be able to interacteffectively with many internal customersfrom corporate managers
Question:
As an operations professional, you need to be able to interacteffectively with many internal customers—from corporate managers tofield representatives. One of your peers is Jessica, who is atalented operations professional but who is downright rude to herinternal customers. Her attitude is so bad that people around yourcompany ask specifically to deal with you instead of Jessica.You’ve heard many tales about her sarcasm and her unwillingness todeliver anything other than the absolute minimum to otheremployees. You’ve thought about talking to Bruce, the manager towhom both you and Jessica report, but you and everyone else knowsthat they’re dating. In the meantime, your workload is increasingbecause of Jessica’s reputation. How do you handle Jessica andBruce?(provide 10 sentences for the answer)
Expert Answer:
In this case I will adopt and implement some important strategies to handle both Jessica and Bruce i... View the full answer
