Question: As customization of services increases, _ _ _ _ _ become ( s ) a bigger factor in the ability to provide high - quality

As customization of services increases, _____ become(s) a bigger factor in the ability to provide high-quality service to the customers.
a. employee behavior
b. training provided to employees
c. processes and procedures
d. physical facilities

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

Q:

This is the second time that I have posted this message; regrettably, I did not get the whole response the first time. Would it be possible kindly read this paper and write a complete summary of this...

Q:

I'm looking to see if someone can help me with this homework. I have attached the documents that are needed. I'm not good with financial reports. Thanks the home depot annual report 2012 AnnuAl...

Q:

hi, expert, thank you very much for your reply, i really want to paid more for your quality answer, but there is no money left from my bank card, that's the last amount i have, but this work is...

Q:

Resources:Appendix A, The Home Depot, Inc. Annual Report inFundamentals of Financial Accounting Writea 1,050- to 1,750-word paper in which you address the following:...

Q:

Resources:Appendix A: The Home Depot, Inc. Annual Report inFundamentals of Financial Accounting Writea 1,050- to 1,750-word paper in which you answer the following questions: What does the...

Q:

HELP!! I don't think the tutor answered did this assignment properly and I am way behind on my other assignments. Can someone please help me? Writea 1,050- to 1,750-word paper in which you address...

Q:

Attached is the document to use as a resource. Write a 1,050- to 1,750-word paper in which you answer the following questions: What does the Consolidated Statements of Earningsthe income...

Q:

Individual Financial Statements Paper Part 1 Resources: Appendix A: The Home Depot, Inc. Annual Report in Fundamentals of Financial Accounting Write a 1,050- to 1,750-word paper in which you answer...

Q:

Resources: Appendix A, The Home Depot, Inc. Annual Report in Fundamentals of Financial Accounting Writea 1,050- to 1,750-word paper in which you address the following: Does managements assessment of...

Q:

HELP!! I don't think the tutor answered did this assignment properly and I am way behind on my other assignments. Can someone please help me? Writea 1,050- to 1,750-word paper in which you address...

Q:

You purchased shares of a TSX listed company at the cost of $53.40 per share at the beginning of 2017. Over the next four years, the stock had following stock prices and dividends: Year Year End...

Q:

The salinity and osmolarity of the environment place significant constraints upon organisms, requiring a range of regulatory responses. It is largely through their effects on the intra-cellular...

Q:

. ( 1 0 \ % ) Tarantula SA lost most of its inventory in a fire in December just before the year - end physical inventory was taken. The company's books disclosed the following. Merchandise with a...

Q:

The annual demand for an item is 1,700 units. The order cost is $7. Unit cost is $8 and the unit holding cost per year is 18% of the item's value. The order quantity is 125 units. What are the total...