As discussed in class, the following perceptual / attribution error called the error is a problem in the feedback process because if you ask leaders/managers about the cause of an employee's poor performance, they are more likely to make internal attributions and say poor performance is the result of a lack of ability or effort than they are to make external attributions and say poor performance resulted from a lack of support. In direct contrast, if you ask employees about the causes of their own poor performance. They don't make internal attributions, it's not because they lack ability or effort. Instead, they make external attributions: It's because they lacked support. The problem is that even if circumstances where everyone agrees that performance was bad, people come to very different conclusions about the causes of that poor performance. Good leaders recognize the potential for their evaluations to be biased