As manager, how would you treat a miniature horse which a guest wants to bring on your
Question:
As manager, how would you treat a miniature horse which a guest wants to bring on your cruise ship? What are the rights and duties of the guest and the restaurant?
2. An autistic child is eating in your restaurant with his parents, but he is constantly making loud noises, for which other guests have complained. What are the rights and duties of the guest and the restaurant?
- A service dog has stayed overnight in a guest room at your hotel, which does not allow pets. The service dog barks occasionally, as he is trained to do, which wakes other guests. What are the rights and duties of the guest and the hotel?
Discrimination Issues
4. One of your employees notifies you that he has just converted to the Pastafarian religion in which the Sabbath requires no work from Friday afternoon until Monday noon. Your business is a bar-restaurant which does most of its business on weekends. What are the rights and duties of the guest and the bar-restaurant?
- Other employees are making jokes about the Rastafarian religion, including making comments to each other and posting cartoons in company emails. The employee who is a Rastafarian has not complained to co-workers, but now tells you that he objects to the derogatory remarks about his religion. What are the rights and duties of the employee and the restaurant?
6. One of your employees who works at the front desk of your hotel begins wearing a burka (or burqa) to work which covers her entire face leaving only a mesh veil to see through. Some hotel guests have complained about her appearance and other front desk employees say that they have more work because some guests avoid going to the burka wearing employee. What are the rights and duties of the employee and employer?
Employment Issues
7. A server in your restaurant begins wearing a religious symbol on a necklace, despite company policy that visible jewelry is prohibited. What are your options for management of this employee?
8. A guest in your hotel makes objectionable sexual comments to the hotel concierge, who complains to you as the manager. What are your options for management of this situation?
9. A customer of your restaurant tells you that one of your employees has been making negative remarks about your restaurant on social network sites. The employee is not identified in the posts, but states that he/she is an employee there. What are the rights and duties of the employee and the restaurant?
Smith and Roberson Business Law
ISBN: 978-0538473637
15th Edition
Authors: Richard A. Mann, Barry S. Roberts