As noted in the case study, achieving exceptional quality outcomes in any project requires investment. Do you agree with this statement? Provide a well-reasoned response, supported by relevant examples and evidence.

Disasters and supply-chain disruptions can be a reminder of the importance of quality in an organization. However, focusing too much on these events can distort an organization's understanding of what quality truly means. Quality is about meeting or exceeding customer expectations, which leads to higher revenues, operational efficiency, and effectiveness. However, organizations face constraints, particularly in consumer-oriented industries, which limit their ability to spend on quality practices. To achieve the right balance, organizations must learn to think about quality systematically. At the earliest stage of quality awareness, organizations start to hear the voice of customers and stakeholders more clearly, stabilize their operating systems, and promote greater transparency about quality problems. The next stage of maturity Centegs.on strengthening cross-functional accountability and collaboration for quality, such as with new performance Standards. Quality informs much of the organization's decision-making, becoming a part of the culture and essential to the company's value proposition. The highest performers in quality become the basis for their reputation, expanding their perspective on quality to address customer problems and develop deeper solutions and customer relationships. Achieving these outcomes requires investment, but the advantages build at each stage of maturity. For example, a major dairy manufacturer reduced its "cost of poor quality" by about 35% at a basic stage, while a mid-level food producer reduced process deviations by over 30% and time to market by 30%. Top personal-care and food plants produce dramatically better-quality results on factors such as yield and consumer complaints, both of which have significant cost implications. As the newly appointed head of the Project Management Division at Nestl Foods Africa, you are responsible for overseeing both short-term and long-term projects across various business divisions. 4 key priority is to establish a structured approach to ensure consistent quality across all projects. Develop a comprehensive plan for your project team that addresses the following aspects. Question 1.2 (20 Marks) As noted in the case study, achieving exceptional quality outcomes in any project requires investment. Do you agree with this statement? Provide a well-reasoned response, supported by relevant examples and evidence. 1. Investment Enables Prevention Rather Than Correction 2. Infrastructure for Quality Requires Capital Outlay 3. Investment in People = Investment in Quality 4. Data and Analytics as a Quality Investment 5. Cost of Poor Quality (CgPQ) vs. Cost of Quality (Coa) 6. Increased Stakeholder Trust and Brand Value