As regards the resolution process, new adjusters often ask experienced adjusters which party should put forth its proposed resolution amount first$-$the adjuster with an offer or the insured$/$claimant with a demand. What will the experienced adjuster advise?

$($Search Chapter $9)$

a$.$ It depends on the individual claim file.

b$.$ It is the insured$/$claimant$\text{'}$s obligation since claimants want the money.

c$.$ The adjuster is required by the Claims Settlement Regulations to go first.

d$.$ It is the adjuster's obligation since the insurer has the money.