As the manager of an ice cream store that operates throughout the summer season, you have noticed that your staff becomes stressed on particularly hot days due to the high volume of customers.

Question 1: What are three strategies that you can employ to help your staff manage their stress levels during busy times?

Note: It is important to consider stress management and personal wellness strategies that are applicable in the workplace, rather than simply offering free ice cream.

Question 2: Drawing upon the McCleans article on stress and Kelly McGonigal's TED Talk, discuss the impact of stress on the workplace, economy, and personal health. Why would it be advantageous for managers to assist employees in changing their mindset regarding stress and helping them manage stress better?

Note: It is expected that you provide a thorough explanation of how stress affects various aspects of life and the benefits of stress management for both individuals and organizations. You should also consider how managers can encourage employees to view stress as an opportunity for growth rather than solely as a negative experience. The response should be supported by relevant evidence and examples.

Answer rating: 100% (QA)

Question 1 1 Implement Regular Breaks Ensure that staff members have scheduled breaks to rest and recharge especially during peak hours This can preve... View the full answer