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As the meeting with your Boss and the HR Manager starts, you have been asked to present your thoughts on the "best, ideal" performance management process for your department. What will you say? You are the Manager of the ABC Company Widget Department. You have scheduled a meeting with your Boss and the HR Manager to discuss major changes in your department's performance management process. You are concerned that your department's supervisors are too "easy" in setting goals and not "demanding" enough performance from their employees. 90% of the department employees were rated "exceeded goals" last year. Your supervisors appear inconsistent in the individual ratings. You also question their performance coaching ability, given poor scores on a recently conducted department employee survey. Specifically, only 32% of the surveyed employees thought the current performance appraisal process was "fair" and "effective" in coaching and developing them. Another fact runs through your mind as you prepare for the meeting: ABC Company last month shifted its product strategy and marketing focus from heavy duty, cheap widgets to lighter weight, "greener", and higher quality widgets. As a result, the work in your department has been re-designed into several 8-10 employee teams with responsibility for ordering raw materials, building the widgets, maintaining the equipment, and transporting the widgets to the painting department. Your employees have already been trained on the new product, new work processes, and new job requirements. As the meeting with your Boss and the HR Manager starts, you have been asked to present your thoughts on the "best, ideal" performance management process for your department. What will you say? You are the Manager of the ABC Company Widget Department. You have scheduled a meeting with your Boss and the HR Manager to discuss major changes in your department's performance management process. You are concerned that your department's supervisors are too "easy" in setting goals and not "demanding" enough performance from their employees. 90% of the department employees were rated "exceeded goals" last year. Your supervisors appear inconsistent in the individual ratings. You also question their performance coaching ability, given poor scores on a recently conducted department employee survey. Specifically, only 32% of the surveyed employees thought the current performance appraisal process was "fair" and "effective" in coaching and developing them. Another fact runs through your mind as you prepare for the meeting: ABC Company last month shifted its product strategy and marketing focus from heavy duty, cheap widgets to lighter weight, "greener", and higher quality widgets. As a result, the work in your department has been re-designed into several 8-10 employee teams with responsibility for ordering raw materials, building the widgets, maintaining the equipment, and transporting the widgets to the painting department. Your employees have already been trained on the new product, new work processes, and new job requirements.
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In the meeting with your Boss and the HR Manager you can present the following thoughts on the best ideal performance management process for your depa... View the full answer
Related Book For
Fundamentals Of Human Resource Management
ISBN: 9781119032748
12th Edition
Authors: David A DeCenzo, Stephen P Robbins, Susan L Verhulst
Posted Date:
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