AS-IS (CURRENT) PROCESS ANALYSIS

This section of the URD should describe the identified flow of identified existing processes practiced by the organization.

1 << As-Is Process#1:// Using social media to enhance customer relationships >>

Give a brief description of the process i.e., involved roles/stakeholders

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1.1 Swimlane Model

[Include the process Swimlane here]

1.2 Related Documents

This should specify all related documents, which need to be considered in the current process. This could be the guideline document or the SOP documents.

1.3 Issues in the current process

This should specify all identified problems or issues currently faced by the involved parties in the current process.

List and specify all related issues here.

1.4 Improvement Suggestions

This should specify suggestions to improve the current process based on identified issues