ASPIRE TO BE HIRED: Professional Communication Assignment (Level 2) Active Listening Scenario: As a manager, Raul prides himself on being there for his team members, and he maintains an open-door policy. He feels that he knows each team member quite well and regularly engages in "personal" conversations with them, staying up to date with the events in their lives, both at work and outside of work. Recently, he noticed Natalie pulling away from the team. During meetings, she seems distracted and no longer provides the high level of input that the team has come to expect from her. Other team members have also noticed that she's not looking too well. She was late for her meetings yesterday, which was unlike her, and she seems less interested in work more generally, too. [There also seems to be tension between her and another team member - Jasmine]. Raul approaches Natalie to ask if something is wrong. But she becomes defensive and says, "Why do you ask?" and, "I'm fine." A few more weeks go by and, still not satisfied with her performance, Raul continues to become more concerned for Natalie. Previously, she'd been the backbone of a thriving team. To get to root of the issue, Raul uses [active] listening techniques to discover the source of Natalie's uncharacteristically poor work performance. Raul calls Natalie into his office and simply asks her how he can help... 1. First, using this scenario, submit a one-page essay which addresses the following: Discuss the five (5) reasons why Active Listening Communication is important in this scenario with a current employee. Describe how Raul should use the five (5) five key active listening techniques in his communication with Natalie. Discuss the potential effects of professional and unprofessional communication in the workplace using this scenario specifically and to employers in general. Note: Remember to use proper grammar, punctuation, paragraphs and spelling in your writing