Assessment Information for Learners

Throughout your training we are committed to your learning by providing a training and assessment framework that ensures the knowledge gained through training is translated into practical on the job improvements.

You are going to be assessed for:

Your skills and knowledge using written and observation activities that apply to the workplace

Your ability to apply your learning

Your ability to recognize common principles and actively use these on the job

All of your assessment and training is provided as a positive learning tool. Your assessor will guide your learning and provide feedback on your responses to the assessment materials until you have been deemed competent in this unit.

How You Will Be Assessed

The process we follow is known as competency-based assessment. This means that evidence of your current skills and knowledge will be measured against national standards of best practice, not against the learning you have undertaken either recently or in the past. Some of the assessment will be concerned with how you apply your skills and knowledge in the workplace, and some in the training room as required by each unit.

The assessment tasks have been designed to enable you to demonstrate the requirements of the performance criteria and knowledge in this unit to successfully demonstrate competency at the required standard.

Your assessor will ensure that you are ready for assessment and will explain the assessment process. Your assessment tasks will outline the evidence to be collected and how it will be collected, for example; a written activity, case study, or demonstration and observation.The assessor will also have determined if you have any special needs to be considered during assessment. Changes can be made to the way assessment is undertaken to account for special needs and this is called making Reasonable Adjustment.

What happens if your result is 'Not Yet Competent' for one or more assessment tasks?

Our assessment process is designed to answer the question "has the desired learning outcome been achieved yet?" If the answer is "Not yet", then we work with you to see how we can get there.In the case that one or more of your assessments has been marked 'NYS' (not yet satisfactory), your trainer will provide you with the necessary feedback and guidance, in order for you to resubmit your responses.

What if you disagree on the assessment outcome?

You can appeal against a decision made in regard to your assessment. An appeal should only be made if you have been assessed as 'Not Yet Competent' against a specific unit and you feel you have sufficient grounds to believe that you are entitled to be assessed as competent. You must be able to adequately demonstrate that you have the skills, experience and knowledge to be able to meet the requirements of the unit/s you are appealing the assessment of.

Your trainer will outline the appeals process, which is available to you. You can request a form to make an appeal and submit it to your trainer, the course coordinator, or the administration officer. The RTO will examine the appeal and you will be advised of the outcome within 14 days. Any additional information you wish to provide may be attached to the appeal form.

What if I believe I am already competent before training?

If you believe you already have the knowledge and skills to be able to demonstrate competence in this unit, speak with your trainer, as you may be able to apply for Recognition of Prior Learning (RPL).

Assessor Responsibilities

Assessors need to be aware of their responsibilities and carry them out appropriately. To do this they need to:

Ensure that participants are assessed fairly based on the outcome of the language, literacy and numeracy review completed at enrolment

Ensure that all documentation is signed by the learner, trainer, workplace supervisor and assessor when units and certificates are complete, to ensure that there is no follow-up required from an administration perspective

Ensure that their own qualifications are current

When required, request the manager or supervisor to determine that the learner is 'satisfactorily' demonstrating the requirements for each unit. 'Satisfactorily' means consistently meeting the standard expected from an experienced operator

When required, ensure supervisors and learners sign off on third party assessment forms or third party report

Follow the recommendations from moderation and validation meetings

How should I format my assessments?

Your assessments should be typed in an 11 or 12 size font for ease of reading. You must include a footer on each page with the learner name, unit code and date. Your assessment needs to be submitted as a hardcopy or electronic copy as requested by your trainer.

How long should my answers be?

The length of your answers will be guided by the description in each assessment, for example:

Type of Answer	Answer Guidelines
Short Answer	4 typed lines = 50 words, or 5 lines of handwritten text
Long Answer	8 typed lines = 100 words, or 10 lines of handwritten text = of a foolscap page

How should I reference the sources of information I use in my assessments?

Include a reference list at the end of your work on a separate page. You should reference the sources you have used in your assessments in the Harvard Style. For example:

Website: Website Name - Title of information - (Year) WEB.Date i.e. 02 Sept. year. Webpage link.

For a book: Author surname, author initial Year of publication, Title of book, Publisher, City, State.

Assessment Guide

The following table shows you how to achieve a satisfactory result against the criteria for each type of assessment task. The following is a list of general assessment methods that can be used in assessing a unit of competency. Check your assessment tasks to identify the ones used in this unit of competency.

Assessment Method	Satisfactory Result	Non-Satisfactory Result
You will receive an overall result of Competent or Not Yet Competent for this unit. The assessment process is made up of a number of assessment methods. You are required to achieve a satisfactory result in each of these to be deemed competent overall. Your assessment may include the following assessment types.
Questions/short answer	All questions answered correctly	Incorrect answers for one or more questions
Answers address the question in full; referring to appropriate sources from your workbook and/or workplace	Answers do not address the question in full. Does not refer to appropriate or correct sources.
Third Party Report	Supervisor or manager observes work performance and confirms that you consistently meet the standards expected from an experienced operator	Could not demonstrate consistency. Could not demonstrate the ability to achieve the required standard
Written Activity	The assessor will mark the activity against the detailed guidelines/instructions	Does not follow guidelines/instructions
Attachments if requested are attached	Requested supplementary items are not attached
All requirements of the written activity are addressed/covered.	Response does not address the requirements in full; is missing a response for one or more areas.
Responses must refer to appropriate sources from your workbook and/or workplace	One or more of the requirements are answered incorrectly. Does not refer to or utilise appropriate or correct sources of information
Observation/Demonstration	All elements, criteria, knowledge and performance evidence are demonstrated at the appropriate AQF level	Could not demonstrate elements, criteria, knowledge and performance evidence at the appropriate AQF level
Case Study	All comprehension questions answered correctly; demonstrating an application of knowledge of the topic case study.	Lack of demonstrated comprehension of the knowledge required to complete the case study questions correctly. One or more questions are answered incorrectly.
Answers address the question in full; referring to appropriate sources from your workbook and/or workplace	Answers do not address the question in full; do not refer to appropriate sources.
Practical Activity	All tasks in the practical activity must be completed and evidence of completion must be provided to your trainer/assessor. All tasks have been completed accurately and evidence provided for each stated task.	Tasks have not been completed effectively and evidence of completion has not been provided.
Attachments if requested are attached	Requested supplementary items are not attached

Assessment Cover Sheet

Assessment Cover Sheet
Learner's name:	M.S.Varma
Assessors Name:		Date Submitted:	31/03/2022
The following questions are to be completed by the assessor:
Is the Learner ready for assessment?	Yes	No
Has the assessment process been explained?	Yes	No
Does the Learner understand which evidence is to be collected and how?	Yes	No
Have the Learner's rights and the appeal system been fully explained?	Yes	No
Have you discussed any special needs to be considered during assessment?	Yes	No
The following documents must be completed and attached:
o Written Activity and Checklist The learner will complete the written activity provided to them by the assessor. The Written Activity Checklist will be completed by the assessor.	S	NYS
o Practical Activity Checklist The learner will demonstrate a range of skills and the assessor will observe where appropriate to the unit. The Practical Activity Checklist will be completed by the assessor.	S	NYS
o Questions and Questions Checklist The learner will answer a range of questions either verbally or written. The Questions Checklist will be completed by the assessor.	S	NYS

Learner Declaration
I agree to undertake assessment in the knowledge that information gathered will only be used for professional development purposes and can only be accessed by the RTO
I declare that: oThe material I have submitted is my own work o I have kept a copy of all relevant notes and reference material that I used in the production of my work o I have given references for all sources of information that are not my own, including the words, ideas and images of others
Learner Signature:	M.S.Varma	Date:	31/03/2022
Result and Feedback
Feedback to Learner:
Overall Outcome oCompetent oNot yet Competent
Assessor Signature:		Date:

Written Activity

Your task is to write the answers to each of the following questions. Answers should exceed 50 words but no more than 200 words for each question.

1. List the legislation, codes of practice and national standards relevant to the development of learning and development strategies job role.

• Privacy Act,
• Anti-discrimination Act,
• Ethical considerations
• Compliance with Assessor Standards
• Compliance with Assessment standards
• Compliance with NQC requirements
• Compliance withASQA standards and regulations
• Licensing requirements
• Environmental Protection Act
• Work Health and Safety Act

1. Identify the organisational technology and systems requirements used to support an organisational learning strategy.

The organizational learning strategy will need to be supported by a range of technology and system requirements to support the implementation and management of the learning strategy developed. Technological and systems requirements may include:

• Authoring tools
• Learning environments
• Learning management systems
• Mode and format of content developed by the organisation and its suppliers
• Mode of teaching (mix of face-to-face and online, blended, computer-basedlearning, distance).
• Networks and bandwidth
• Numbers of users, including concurrent system users
• Storage and presentation systems including learning content managementsystems and learning object repositories

1. Explain consultation and communication processes.

Throughout the completion of learning strategy development, it is important that effective consultation and communication processes are used to achieve suitable outcomes for the work.

The consultation process: Consultation on policy and procedure development for the organisation has two main benefits, and these are:

• Consulting seeks information from all key individuals and groups within the organization to understand the opinions, wants, needs and expectations of key stakeholders so that the plans prepared can be designed in a way that can successfully meet all these needs.
• Mentoring actively engages and engages members of the entire organization and community and encourages them to engage and participate in the development of learning strategies

1. Discuss the common approaches to learning strategy design, including organisational learning and development strategy design.

There are several general approaches to the design of a learning strategy, and may include the items outlined in the following headings. This means that a lot of assessment strategies are based on real work scenarios and outcomes and that competencies can be achieved through the use of flexible assessments that are designed to meet the specific circumstance that they are applied to. The learning design space is focused on ensuring that learners needs are met and that learning and assessment are designed to be conducted under the circumstances to which the knowledge and skills will be applied.

Organisational learning strategy may include:

• Identification of personnel responsible for the implementation of the organisational learning strategy
• Integrated strategic activity or multiple related activities or strategies beingconducted for one defined organisation or entity
• Mechanisms for involving personnel in the decision making and implementation
• Mechanisms for the introduction of new or modified policies and procedures for an organisation or client
• Mechanisms to facilitate continuous improvement processes
• Quality procedures or workflow associated with the implementation oflearning and assessment strategies

1. Outline the relevant continuous improvement processes which are associated with organisational learning and development strategies.

The relevant improvement process in organizational learning includes setting experts internally in an organization because it is cheap to maintain than constantly involving external experts, creating technology that supports learners, having measurement criteria in place to assess the improvement, and giving team leaders the chance to advocate on behalf of their team as students can freely interact with one another than and express themselves than when with their tutors.

1. Explain evaluation strategies.

Evaluation strategy involves how the management critiques how a certain style of operation has been carried out and derives ways that could make the strategy more successful than it already is. This will give recommendations that will be otherwise useful in future strategies that will be employed for the operations of the organization.

1. Explain quality management compliance requirements, as it relates to organisational learning.

In organizational learning, the quality of the process is as well important as the intention is. Organizational learning should be set in a way that makes the learners get better in areas that they have a discrepancy in knowledge on. It should as well offer the same opportunity and do not favor any student as making them appear more important than the others. This should be conducted in consideration of the areas that the assessments have indicated more skills are needed to improve the outcome.

1. Discuss the organisational policies and procedures which relate to the development of learning and development strategies.

Written Activity Checklist

Written Activity Checklist
For this assessment, the learner must complete the written activity. The written activity is a stand-alone activity that will allow the learner to display the requirements of the performance criteria and knowledge evidence in this unit that are essential when deciding overall competency.
Learner Name:
Assessor Name:
	Has the learner satisfactorily completed the written activity?
Yes	No
Did the Learner provide evidence of their ability to:
List the legislation, codes of practice and national standards relevant to the development of learning and development strategies job role.
Identify the organisational technology and systems requirements used to support an organisational learning strategy.
Explain consultation and communication processes.
Discuss the common approaches to learning strategy design, including organisational learning and development strategy design
Outline the relevant continuous improvement processes which are associated with organisational learning and development strategies.
Explain evaluation strategies.
Explain quality management compliance requirements, as it relates to organisational learning.
Discuss the organisational policies and procedures which relate to the development of learning and development strategies.
Feedback to Learner:
Result o Satisfactory o Not Yet Satisfactory
Assessor's Signature:	Date:

Practical Activity

The following task is to be demonstrated and assessed in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

For this task you will require access to and the use of:

Relevant organisational policies and procedures

Workplace documents and resources relevant to performance evidence

Information on current training and assessment requirements.

For this task you are to complete the following activity to demonstrate your ability to contribute to the developing of a learning and development strategy for at least one (1) work area.

Contribute to the learning and development strategy formation for the work area through the following actions:

1. Using a range of textual information,includingorganisational policies and procedures relevant to training and assessment,evaluate the methods of learning and development against organisational requirements, ensuring these are up-to-date with and considering of changes to relevant legal requirements. Document this evaluation.

2. Analyse the impact of the organisational learning and development on the organisation, and consult with relevant stakeholders about this impact, ensuring to use vocabulary and features appropriate to audience and listening and questioning techniques to seek opinions and confirm understanding during consultation activities. Record this analysis.

2. Examine and review options for deploying quality policies and processes in organisational learning. Document the outcomes of this review.

2. Analyse and plan the requirements for an organisational learning strategy to support the organisational strategic and policy requirements. Provide the documented analysis and plan.

2. Analyse and plan the technological and systems requirements for an organisational learning strategy. Provide the documented analysis and plan.

2. Analyse and align the organisational learning strategy with the human resources and learning requirements and plans. Document this analysis and alignment.

2. Develop, and document, procedures to liaise with educators, learners and othersconsultation and communication processes to support and encourage stakeholder input into design, implementation and review of organisational learning and development strategy.

2. Monitor the learning and development strategies and the learning and development resources.

To contribute to the design of the organisational learning and development strategy for the work area:

1. Workcollaboratively with relevant stakeholders to design and document the organisational learning and development strategy

2. Design, develop and document flexible learning, development and assessment strategies to support the organisational requirements, including through sourcing learning resources or assessment tools, and modifying these, if required, to meet the requirements of organisational learning strategies.

2. Establish, and document, the processes and procedures for allocating and managing the resources and staff required to implement the organisational learning strategy.

2. Contribute to the development of compliant assessment processes, according to organisational requirements. Provide the documented assessment processes.

Undertake the following actions to recommend improvements to the strategies for the work area:

1. Stayingup-to-date with, and considering, anychanges to relevant legal requirements, evaluate the current organisational learning strategy. Document this evaluation.

2. Review the performance of the resources and people supporting the organisational learning strategy. Record this review.

2. Construct plans for improving organisational learning strategy, and present these to the relevant personnel, usingvocabulary and features appropriate to audience, and listening and questioning techniques to seek opinions and confirm understanding.

Practical Activity Checklist

*Multiple copies of the checklist will need to be printed if the activity is to be performed more than once.

Practical Activity Checklist
For this assessment, the learner must complete the practical activity. The practical activity is a stand-alone activity that will allow the learner to display the knowledge and performance evidence that is essential when deciding overall competency.
Learner Name:
Assessor Name:
	Has the learner satisfactorily completed the practical activity?
Yes	No
Did the Learner provide evidence of their ability to:
Using a range of textual information, including organisational policies and procedures relevant to training and assessment, evaluate the methods of learning and development against organisational requirements, ensuring these are up-to-date with and considering of changes to relevant legal requirements. Document this evaluation.
Analyse the impact of the organisational learning and development on the organisation, and consult with relevant stakeholders about this impact, ensuring to use vocabulary and features appropriate to audience and listening and questioning techniques to seek opinions and confirm understanding during consultation activities. Record this analysis.
Examine and review options for deploying quality policies and processes in organisational learning. Document the outcomes of this review.
Analyse and plan the requirements for an organisational learning strategy to support the organisational strategic and policy requirements. Provide the documented analysis and plan.
Analyse and plan the technological and systems requirements for an organisational learning strategy. Provide the documented analysis and plan.
Analyse and align the organisational learning strategy with the human resources and learning requirements and plans. Document this analysis and alignment.
Develop, and document, procedures to liaise with educators, learners and others consultation and communication processes to support and encourage stakeholder input into design, implementation and review of organisational learning and development strategy
Monitor the learning and development strategies and the learning and development resources
Work collaboratively with relevant stakeholders to design and document the organisational learning and development strategy
Design, develop and document flexible learning, development and assessment strategies to support the organisational requirements, including through sourcing learning resources or assessment tools, and modifying these, if required, to meet the requirements of organisational learning strategies
Establish, and document, the processes and procedures for allocating and managing the resources and staff required to implement the organisational learning strategy
Contribute to the development of compliant assessment processes, according to organisational requirements. Provide the documented assessment processes.
Staying up-to-date with, and considering, any changes to relevant legal requirements, evaluate the current organisational learning strategy. Document this evaluation.
Review the performance of the resources and people supporting the organisational learning strategy. Record this review.
Construct plans for improving organisational learning strategy, and present these to the relevant personnel, using vocabulary and features appropriate to audience, and listening and questioning techniques to seek opinions and confirm understanding
Feedback to Learner:
Result o Satisfactory o Not Yet Satisfactory
Assessor's Signature:	Date:

Questions

The following questions may be answered verbally with your assessor or you may write down your answers. Please discuss this with your assessor before you commence. Short Answers are required which is approximately 4 typed lines = 50 words, or 5 lines of handwritten text.

Your assessor will take down dot points as a minimum if you choose to answer them verbally.

Answer the following questions either verbally with your assessor or in writing.

1. What information might be considered when evaluating methods of learning and development against organisational requirements?

1. List the common impacts organisational learning and development may have on organisations.

1. List the main steps to the deployment of policies and procedures that will be examined and reviewed.

1. What elements of the organisational learning strategy will need to be analysed and planned to support organisational strategic and policy requirements?

1. List four (4) examples of the technological and systems requirements that may be analysed and planned for an organisational learning strategy.

1. List the human resource requirements to consider, analyse and align to the organisational learning strategy.

1. What information should be included in the procedures developed to liaise with educators, learners and others?

1. Why will the learning anddevelopment strategies and learning and development resources need to be monitored?

1. Who are the stakeholders that may be collaborated with for the design of the organisational learning and development strategy?

1. Why is it important that the learning, development and assessment strategies that are developed to support organisational requirements are flexible?

1. Identify the range of steps for establishing the processes and procedures for allocating and managing the resources and staff required to implement organisational learning strategy.

1. List three (3) of the actions that may be taken to contribute to the development of compliant assessment processes.

1. What will the evaluation of the current organisational learning strategy be used for?

1. Identify the steps that should be undertaken in a review of the performance of resources and people supporting organisational learning strategy.

1. What items are to be included when constructing plans for improving the organisational learning strategy?

1. Why is it important to present plans for improving the organisational learning strategy?

Questions Checklist

Questioning Checklist
The assessor needs to indicate whether they have conducted the questioning as written questions or as verbal questions by ticking the box below.
oWritten Questioning	oVerbal Questioning
The assessor must provide evidence with the assessment tool. For written questions, the assessor must provide the learner's original written responses. For verbal questioning, the assessor must provide dot points as a minimum on the learner's responses. For details on how to conduct and contextualise this form of assessment, please refer to the questioning checklist explanation in the assessor guide.
Learner's name:
Assessor's name:
If questions are answered verbally, the assessor must write detailed notes on the learners responses. If answers are recorded separate to this document, they must be attached to the assessment documents.	Satisfactory response
Yes	No
1	What information might be considered when evaluating methods of learning and development against organisational requirements?
2	List the common impacts organisational learning and development may have on organisations.
3	List the main steps to the deployment of policies and procedures that will be examined and reviewed.
4	What elements of the organisational learning strategy will need to be analysed and planned to support organisational strategic and policy requirements?
5	List four (4) examples of the technological and systems requirements that may be analysed and planned for an organisational learning strategy.
6	List the human resource requirements to consider, analyse and align to the organisational learning strategy.
7	What information should be included in the procedures developed to liaise with educators, learners and others?
8	Why will the learning anddevelopment strategies and learning and development resources need to be monitored?
9	Who are the stakeholders that may be collaborated with for the design of the organisational learning and development strategy?
10	Why is it important that the learning, development and assessment strategies that are developed to support organisational requirements are flexible?
11	Identify the range of steps for establishing the processes and procedures for allocating and managing the resources and staff required to implement organisational learning strategy.
12	List three (3) of the actions that may be taken to contribute to the development of compliant assessment processes.
13	What will the evaluation of the current organisational learning strategy be used for?
14	Identify the steps that should be undertaken in a review of the performance of resources and people supporting organisational learning strategy.
15	What items are to be included when constructing plans for improving the organisational learning strategy?
16	Why is it important to present plans for improving the organisational learning strategy?
Feedback to Learner:
Result o Satisfactory o Not Yet Satisfactory
Assessor's Signature:	Date: