Assessment Task 2: Project

Project

In this assessment task, you are required to demonstrate your skills and knowledge to formulate and update Information and Communications Technology (ICT) client support procedures to be included within organisational policy.

In this assessment task, you are required to demonstrate your skills in a computer lab. Your assessor will assess your skills according to the performance criteria below.

Assessment criteria

In this assessment task, you are required to complete the following assessment activities:

1. Consider how to improve learning practice.
2. Examine advancements in learning practice in a specific vocational, training, educational, or content field.
3. Examine and challenge current learning practices in order to build and test improved approaches.
4. When encouraging better learning practises, consider the interests, abilities, relationships and the contextual needs of relevant individuals.
5. Explore how different relevant learning theories and instructional design principles can improve learning practice.
6. Ensure that the learning experience corresponds to the qualification criteria for the nominated qualification/s.
7. Manage and track the tools and practices for better learning.
8. Analyse and compare learner types in relation to the suitability of existing vocational, training, and educational learning strategies.
9. Assess and evaluate the effect and influence of emerging technology on learners and training methods.
10. Develop better learning practices based on how students already study.
11. Develop improved learning practices based on the learner's knowledge and personal preferences.
12. Analyse and promote the implementation of better/improved learning practices
13. Develop vocational, teaching, and educational (VET) learning practices in accordance with learner characteristics.
14. Speak out/advocate in support of better VET learning practices.
15. Begin research into better learning practices.
16. Build and test enhanced learning scenarios in real-world settings.
17. Act as a mentor to colleagues in order to encourage better learning practices..

You must complete this task based on the information provided in the scenario and other relevant sections of this assessment task.

You will be required to demonstrate that you have successfully participated in and completed two client support activities.

Templates

• You must use the templates wherever provided as part of the assessment activity.

Assessment conditions:

• The student must demonstrate their skills according to the marking criteria checklist.
• Ensure all students have access to computers, internet and required software and equipment.
• Students are encouraged to ask questions to understand the concepts and gain knowledge of how things can be done.
• Each student must have a clear view of what is expected from them in terms of getting the work done.
• Each student is required to complete all assessment activities.
• Students must save their files with the activity name and your name - for example, Activity1_john_smith.
• You are entitled to ask for help if you don't understand a requirement or question or the language used is not clear to you. You can ask your assessor to explain the criteria in simpler language if you need to have this help.

Scenario

You have recently started working as a senior trainer/assessor for a vocational education and training provider. Your job role and responsibilities include:

• Observing the trainers and assessors when delivering training and conducting assessments
• Recognising and evaluating the training needs of the learners
• Drawing an overall or individualised training plan for learners
• Deploying a wide range of training and assessment methods, techniques and tools
• Mentoring and coaching other trainers and assessors
• Identify and analyse existing and potential training needs through role review/job analysis, career pathways, annual performance appraisals, and collaboration with top management.
• Create a comprehensive or individualised training and development plan that addresses objectives and goals.
• Use a number of teaching/training strategies.
• Organise efficient induction and orientation sessions.
• Periodically review and report on the efficacy, performance, and ROI of the training program.
• Monitor the training budget.
• Make prospects for ongoing development.
• Resolve any issues associated and customise training programmes as required.
• Keep abreast of training patterns, innovations, and best practices.

In one of the sessions that you attended, you noticed that learners were disengaged and not interested in the training session, the trainer was using a PowerPoint presentation to deliver the training and reading word by word what was written in the PowerPoint.

You also noticed that a six and half hours training session without any break and with above 550 slides was way too much information that was presented on one occasion.

You have conducted your research and submitted a report to your supervisor. An excerpt of the report is provided below.

The ineffective ways of using PowerPoint presentation program in the classroom

Confusing graphics, slides with too much text, and presenters whose idea of a successful presentation is to read 550 slides out loud are all major contributors to completely ineffective ways to train learners. Death by PowerPoint is easily detected by witnessing audience members' glazed eyes, covert smartphone use, and trips to the toilet.

When an audience is emotionally detached from the material being discussed, it is possible that the speaker has either not spent enough time and effort contemplating which key points they want the audience to take away - or they have spent far too much time and effort setting up the presentation in PowerPoint, integrating every function and display option the program. Death by PowerPoint can be avoided if the speaker uses the technology as a visual aid to complement what is being said rather than as the main focus of the presentation.

The existing learning and assessment practices also do not consider interests, abilities, relationships and the contextual needs of relevant individual learners. You believe the learning practices do not reflect the qualification requirements of the appropriate AQF levels, learner styles, current best practices in the education and training industry.

You are now required to complete the following assessment activities to demonstrate your skills and knowledge.

Note: You must demonstrate your skills in each of the assessment activities, to your trainer/assessor, before recording your responses in the templates provided.

Activity 1: Consider how to improve learning practice.

In this assessment activity, you will be required to consider how to improve the learning practices in the training and education institute or organisation.

You must read and understand the criteria carefully before you write your response in the templates provided below.

Training Improvement plan Template

Discuss the existing training and assessment practices in your own words.

100-200 words.

What were the objectives of reviewing the training and assessment practices in your own words.

100-200 words.

Identify underlying issues

Discuss the reasons behind poor performance and underlying issues.

100-200 words.

Advances in learning practices

How learning practices have changed and improved? Explain using your own 100-200 words.

Challenging the learning practices

How can you review and challenge the existing learning practices to develop, and test, improved approaches?

100-200 words.

Meeting the needs and requirements of Individual learners

Explain the changes you have made in the training and assessment practices to meet the interests, abilities, relationships and contextual needs of relevant individuals.

100-200 words.

The learning theories and instructional design principles

How have you incorporated a range of appropriate learning theories and instructional design principles to improve learning practice?

100-200 words.

How in your practice have you made sure learning practice reflects the qualification requirements for nominated qualification/s?

100-200 words.

Activity 2: Journal activity

In this activity you are required to write a journal entry based on the skills and knowledge you have demonstrated to your trainer/assessor regarding each of the criteria mentioned below.

Examine advancements in learning practise in a specific vocational, training, educational, or content field. Discuss how the vocational, training, educational or content area has been advanced. What are the advancements in learning practices? 100-200 words.
Examine and challenge current learning practices to build and test improved approaches. Review the existing learning and assessment practices and present your views. Challenge the existing learning and assessment practices and discuss how can they be improved. Explain how existing learning practices are developed, tested and improved. Discuss the approaches to improve learning practices. 100-200 words.
Based on the information provided in the scenario and assessment, explain how have you carried out the following: When encouraging better learning practises, consider the interests, abilities, relationships and the contextual needs of relevant individuals. How have you taken into consideration the interests, abilities, relationships and the contextual needs of relevant individual learners? What is the importance of taking into consideration the interests, abilities, relationships and the contextual needs of relevant individual learners? 100-200 words.
Explore how different relevant learning theories and instructional design principles can improve learning practise. How have you completed the research on a range of appropriate learning theories and instructional design principles to improve and enhance the learning practices? Mention the range of appropriate learning theories and instructional design principles you have taken into account to carry out this part of the assessment activity. 100-200 words.
Ensure that learning experience corresponds to the qualification criteria for the nominated qualification/s. How have you ensured the learning practice reflects the qualification requirements for nominated qualifciation/s? What is the need to ensure learning practice reflects the qualification requirements for nominated qualifciation/s? 100-200 words.

Activity 3: Manage and track the tools and practices for better learning.

This is in continuation to the previous assessment activities.

You will be assessed on the following criteria:

• Analyse and compare learner types in relation to the suitability of existing vocational, training, and educational learning strategies.
• Assess and evaluate the effect and influence of emerging technology on learners and training methods.
• Develop better learning practises based on how students already study.
• Develop improved learning practises based on the learner's knowledge and personal preferences.

You must read and understand the criteria carefully before you write your response in the templates provided below.

Part 1: Observe and assess learner styles with respect to the appropriateness of current vocational, training and educational learning strategies.

You will be required to observe and assess three (3) learners with different learner styles and complete the table below.

Your trainer/assessor can provide you with the learners to complete this assessment activity. The learners can be staff members from the training organisation or learners who are not completing this course/training.

Note: Each learner must complete a learning style questionnaire.

Learner ID Allocate an ID to each learner, do not mention the real name. For example: L1001	Section one score (Visual)	Section two score (Auditory)	Section three score (Kinesthetic)	Learner style of each learner

Part 2: Evaluate the role, and impact of, new technologies on learners and training techniques

You will be required to conduct your research (online and/or offline) and complete the following table:

Note: You must identify three (3) new technologies to complete this part of the assessment activity successfully. The technologies can be

New technology	The role it plays in education and training, learners and training techniques	The impact it has on education and training, learners and training techniques

Part 3: Plan improved learning practice based on how learners currently learn

In this part of the assessment activity, you are required to plan improved learning practices based on how your learners are currently learning.

You will be required to use the information provided in the scenario or conduct your own research to complete this part of the assessment activity.

You must identify three existing training practices that you believe should be rectified and/or improved.

Existing training practices	Issues identified with each training practice	How have you planned improved learning practice based on how learners currently learn

Part 4: Plan improved learning practice based on the experience and personal interests of the learner

In this part of the assessment activity, you are required to plan improved learning practice based experience and personal interests of the learner.

You will be required to use the information provided in the scenario or conduct your own research to complete this part of the assessment activity.

You must identify three existing training practices which you believe should be rectified and/or improved.

Existing training practices	Issues identified with each training practice	How have you planned improved learning practice based on experience and personal interests of the learner

Activity 4: Journal activity

In this activity you are required to write a journal entry based on the skills and knowledge you have demonstrated to your trainer/assessor regarding each of the criteria mentioned below.

You will be assessed on the following criteria:

• Analyse and compare learner types in relation to the suitability of existing vocational, training, and educational learning strategies.
• Assess and evaluate the effect and influence of emerging technology on learners and training methods.
• Develop better learning practises based on how students already study.
• Develop improved learning practises based on the learner's knowledge and personal preferences.

Analyse and compare learner types in relation to the suitability of existing vocational, training, and educational learning strategies. Discuss how you have analysed and compared learner types in relation to the suitability of existing vocational, training, and educational learning strategies. 100-200 words.
Assess and evaluate the effect and influence of emerging technology on learners and training methods. . Assess and review the effect and influence of emerging technologies on learners and training methods. How do they improve or enhance? 100-200 words.
Develop better learning practises based on how students already study. What are the improved learning practises you used based on how students already study? 100-200 words.
Develop improved learning practises based on the learner's knowledge and personal preferences. What are the improved learning practises you used based on the learner's knowledge and personal preferences? 100-200 words.

Activity 5: Analyse and promote the implementation of better/improved learning practises

This is in continuation of the previous assessment activities.

You will be assessed on the following criteria:

• Develop vocational, teaching, and educational (VET) learning practices in accordance with learner characteristics.
• Speak out/advocate in support of better VET learning practices.
• Begin research into better learning practices.
• Build and test enhanced learning scenarios in real-world settings.
• Act as a mentor to colleagues in order to encourage better learning practices.

You must successfully complete the template below to be deemed satisfactory in this assessment activity.

How have you developed vocational, teaching, and educational (VET) learning practices in accordance with learner characteristics?

• Discuss the learner characteristics
• Discuss the learning practices that you have implemented/developed

100-200 words.

How have you spoken out/advocated in support of better VET learning practises?

• Discuss the three (3) VET learning practises you have advocated and spoken out?
• Why have you raised your concerns and selected these VET learning practices?

100-200 words.

Begin research into better learning practises.

• Discuss how have you conducted your research in understanding and carrying out better learning and training practices.
• What did you analyse and find out through your research?

100-200 words.

Build and test enhanced learning scenarios in real-world settings.

• How have you built and tested enhanced learning scenarios in real-world settings?

100-200 words.

Act as a mentor to colleagues in order to encourage better learning practices.

• How have you acted as a mentor to colleagues in order to encourage them better learning practices?

You must complete the attached mentor training session to ensure you completed this activity.

Discuss your experience and findings.

100-200 words.

Template: Mentor training session

Purpose and objectives of the mentoring program plan (50-70 words).
Key requirements of the mentoring program plan
Anticipated outcomes.
Program design principles.
Mentee's learning style
Mentor skills requirements.
Method or mode of interaction to deliver the mentoring program.
Reporting requirements
Timelines
Roles and responsibilities of the mentors and mentees
Evaluation criteria
Purpose and objectives of the mentoring program plan (50-70 words).
Key requirements of the mentoring program plan
Anticipated outcomes.
Program design principles.
Mentee's learning style
Mentor skills requirements.
Method or mode of interaction to deliver the mentoring program.
Reporting requirements
Timelines
Roles and responsibilities of the mentors and mentees
Evaluation criteria
Ground rules for the mentoring relationships (50-100 words)