Question: Assignment 1: 5 Business Letters Marks: 5% Basis: Individual Objective Learning Outcome Develop skills in writing business letters Develop creativity in communicating Able to write

Assignment 1: 5 Business Letters Marks: 5% Basis: Individual Objective Learning Outcome Develop skills in writing business letters Develop creativity in communicating Able to write an adjustment claim letter sales letter, collection letter, bad newsletter and good newsletter Able to analyze business communication situations and develop the appropriate communication response. 1. Topic: Writing business letters a. identify an organization b. identify type of letter required 2. Structure of the letter a. headings b. body c. endings 3. Format of the letter a. margins b. fonts c. indentations d. sentences and paragraphs e. attachments/enclosures 4. Submission a. Via Moodle 5. Assessment specifications a. originality of the letter b. creativity of approach c. adequacy of content d. accuracy in addressing objectives e. technical correctness

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