Assignment $1$ Steps Required to Develop the WBS EduStream

Murdoch University Page $1$

HOW TO DEVELOP YOUR WBS

Introduction & Overview

There are six key steps needed to complete your Work Breakdown Structure $($WBS$).$ These

include:

$(1)$ Defining the Workstreams;

$(2)$ Expanding on the Workstreams to include the Scope of Work;

$(3)$ Inserting the Milestones;

$(4)$ Adding predecessors and successors to facilitate sequencing;

$(5)$ Adding durations to tasks; and

$(6)$ Rationalising the sequencing.

The activities needed to complete each of these steps are explained in the following sections of

this document.

$1$ Defining the Workstreams

For the first step, define the Workstreams that you will need to include, so the project can be

completed successfully. An example of the Workstreams is provided in Table $1.$ This table

also supplies a short overview of some of the key elements$/$work packages that would also

typically be required to complete each Workstream.

Table $1$: Workstream Overview

Workstream

Number

Workstream Description

$1$ Management $($this covers all aspects of management $$ including the RFT$,$

administration, documentation, finances, legals, meetings, etc.$).$

$2$ Client Software $($this should include design, hardware procurement $($for the

test environments$),$ software development $($multi$-$platform$),$ testing $($up to

System Testing $($ST$)),$ and Acceptance Testing $($AT$)($linked to AT for

Workstream $3($and to a lesser extent Workstreams $4,$ and $5)).$

$3$ Pilot $1($Perth$)($this should include design, hardware, software, full system

development for each of the node elements $($Web server, Client Database,

OCA$/$Video server, Games server, System Health Management, etc.$),$ testing

$($up to ST$),$ Set to Work $($STW$),$ and AT $($specifically linked to AT for

Workstream $2)).$

$4$ Pilot $2($Sydney$)($this should include design, hardware, software, upgrades$/$

modifications $($after WS$3$ AT$),$ and develop$/$implement and test two$-$node

replication, System Health Management$/$Load Sharing, etc., STW$,$ and AT$).$

$5$ Pilot $3($Melbourne$)($this should include design, hardware, software,

upgrades$/$modifications $($after WS$4$ AT$),$ and develop$/$implement and test

multi$-$node replication, System Health Management$/$Load Sharing, etc.,

STW$,$ and AT$).$

$6$ Service Desk $($this should include identifying the provider $($an RFT will not

be necessary in this case$),$ negotiations, contracting, get access to the Service

Desk Management System $($SDMS$)$ being used by the Service Centre to

support development and testing $($i$.$e$.$ procure or use their license$),$ develop the

Assignment $1$ Steps Required to Develop the WBS EduStream

Murdoch University Page $2$

Workstream

Number

Workstream Description

Knowledge Base, develop the SDMS content for Level $1(1)$ support $($e$.$g$.$ the

decision tree structure and content, as aligned to the SDMS being used by the

selected Service Desk$),$ test in our Test Environment, upload the SDMS

content and Knowledge Base to the Service Desk system, and AT$).$

$7$ Level $2/3$ Support Services $($Closely linked to WS$6)($this should include

developing the in$-$house team to provide Level $2/3$ Support Services for

organisational clients, which would include: hiring the skilled support team,

or engaging the identified contractors who developed this system to provide

this service, enhancing the Knowledge Base to support Level $2/3$ services,

providing the right hardware and software to manage the system and conduct

testing as required$).$

$8$ Datacentres $($this will include identifying provider$/$s $($RFT$?),$ negotiations,

contracts, site inspections, procurement of hardware to facilitate remote

management through the associated Data Centre Management System

$($DCMS$),$ installations$/$STWs$,$ AT $($associated with AT for WS$3,$ WS$4,$ and

WS$5,$ support$/$maintenance $($including engaging appropriate on$-$site staff as

necessary $$ This will also be linked to WS$7$ for the provision of Level $2/3$

support$).$

$9$ Procurement and Preparation of media $($this will include identifying the

appropriate media $($games$,$ videos, etc.$)$ for inclusion in EduStream, gaining

rights to additional material $($contractual issues$),$ consolidating rights to

existing media, transforming media to the appropriate formats for deployment

$($e$.$g$.$ MP$4,$ FLV$,$ etc.$),$ ensuring that games are tokenised $($see the EduStream

Technical Architecture Overview document for more details$),$ and uploading

the materials into the servers in line with the activities for WS$3,$ WS$4,$ and

WS$5).$

$10$ Training $($this will include developing training for the sales team, delivering

training for the sales team, providing mentoring for the sales team, training as

necessary for large organisations so they can participate in Beta testing $($and

possibly long term utilisation$),$ developing a Frequently Asked Questions

$($FAQ$)$ web page based on the training material so this can be utilised by all

users$).$

$11$ Marketing $($this will include developing the Marketing Material, explaining

the new product to existing clients, explaining the new prAssignment $1$ Steps Required to Develop the WBS EduStream

Murdoch University Page