Assignment $1$

Writing Business Documents Part $1(10\%)$

DUE DATE

Session $3$

OBJECTIVE

Practice effective writing for business documents.

DESCRIPTION

In this assignment, you will edit, rewrite, and answer questions focused on topics and readings covered in Sessions $13.$

INSTRUCTIONS

$1.$ Create a word document titled EWB$4$: Assignment $1.$

$2.$ Follow the instructions for each question carefully.

$3.$ Answer questions in full sentences $($no point form or lists$).$

$4.$ Rewrite the entire document if instructed.

$5.$ Label each question carefully to avoid confusion about which one you are answering. $6.$ Check for grammar and spelling errors as this will impact your grade.

SUBMISSION INSTRUCTIONS

Complete your work in Microsoft Word and save it to your PC with the following file name: EBW$4$: Assignment $1.$

$1$

QUESTIONS

A$.$ Below is a poorly written email. Rewrite it so that it includs the required points that define a professional business email. $(10$ marks$)$

Subject: URGENT $$ Payment Issue

Hey,

I cannot believe you haven't paid yet! This is getting ridiculous. You've been avoiding my emails and calls, and it's not acceptable. We had an agreement, and you're not living up to your end of the deal.

I don't want to have to take legal action, but I will if I have to$.$ It's not fair that I$\text{'}$m waiting for payment, and you're just ignoring me$.$ You need to get your act together and pay me what you owe me$.$

I expect to receive payment within the next $24$ hours. Otherwise, I'll be forced to take legal action.

Sincerely,

Tom

B$.$ The following is an email to a business partner in another country. However, this email contains elements that are not appropriate for multilingual communication. Your task is to rewrite the email with the appropriate structure and language for multilingual communication. $(10$ marks$)$

Hello Dear Colleague,

I am delighted to have the opportunity to engage you in correspondence once more. However, I must express my concern at the conundrum that has arisen with respect to the difficult situation we are in$.$

Allow me to clarify the issue that has come about. The situation is quite serious and must have our utmost attention and focus.

To be more precise, the deplorable state of affairs of our two accounting departments has created some financial issues that have left us up creek without a paddle. The reality is$,$ if we do not focus on the errors that are happening, we will be in grave financial instability within eighteen months. I would like to make the following suggestion: it is imperative that we combine efforts and reorganize the accounting department. The reorganization I think that will work best is if the Canadian office holds the main accounting department with a smaller affiliate office in Brazil. This way, the communication will be a piece a cake and will lead to fewer redundancies that have been happening.

Unfortunately, that may lead to letting some of your accounting staff go$.$ However, there will be opportunities for them to transfer to the Canadian office as well as Canadian employees to transfer to the Brazilian affiliate office. will build a better multicultural work environment and hopefully generate new ideas.

I look forward to working with you in reorganizing the accounting department.

Sincerely,

Thomas

C$.$ Below are examples of poorly delivered feedback given to employees. Rewrite them so they are not so poorly written. $(5$ marks$)$

$1.$ Your sales numbers are on the rise, which is great, but we$$ve noticed you tend to avoid collaborating with your coworkers. That said, you are also very punctual.

$2.$ Your presentations are very confusing. We need to write them better.

$3.$ You are too abrupt during your phone calls with clients. We need you to change.

$4.$ You are usually late for meetings. When you are late for meetings you are disrespecting me and causing me to feel stress.

$5.$ I have noticed that your lunch breaks are fifteen minutes longer than everybody else$$s$.$ This to me shows laziness on your part.

D$.$ Rewrite the following statements from an $$I Approach$$ to a $$You Approach$.(5$ marks$)$

$1.$ We have not received your signed invoice so we cannot process payment.

$2.$ I need to know what type of model you have before I can do anything.

$3.$ We consider your safety and the safety of others important.

$4.$ All our customers should read the user manuals we write carefully so that our products are installed safely.

$5.$ All new employees must fill out the attached personnel profile form before they can receive their first cheque.