Question: Assignment 2 4 Dimensions (plus a perfect 5 th ) There are four main dimensions (elements) of service management. many terms used within service management,

Assignment 2 4 Dimensions (plus a perfect 5^th)

There are four main dimensions (elements) of service management. many terms used within service management, plus a 5^th element: external factors and influences

Your task

Thinking of the service described in assignment 1, describe some relevant examples of the 4 dimensions (plus external factors)

Term	Your example
Organizations & People
Information & Technology
Partners & Suppliers
Value Streams & Processes
External factors Political Economic Social Technological Legal Environmental

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