Assignment # $8$ Quality

Due week $10$ Sunday @$11$:$59$ pm Score $/25(10\%$ overall mark$))$

In assignment $4$ you are expected to write a three to five$-$page paper double spaced, on a

researched company quality issue using theories and concepts from the lecture. Using a search

engine, research and investigate a company that has had public disclosure of quality issues with

their products. You can use a company that has had a massive recall, or caused injury, or a

quality issue that has reached the consumer and has had negative effects.

In this assignment please;

$1)$ Describe the company and outline the issues.

$2)$ Consider how quality is important to a company.

$3)$ Explain how the $$cost of quality$$ has affected the company and its brand.

$4)$ Describe the steps the company might have taken to avoid the issues.

$5)$ Describe quality tools and techniques the company might have used.

$6)$ Discern if there was evidence of a $$cost of lost sales$.$

$7)$ Describe any legal and ethical issues that came to light?

$8)$ Summarize the impact and any lessons learned.