Assignment $8--$Wrapping Up$---$Performance Measurement Along the Supply Chain

In Chapter $14$ many different performance measurement models and techniques are discussed. For this final assignment, imagine you are the manufacturer of pet supplies. You make a variety of pet supplies$--$cages, playhouses, leashes, beds$/$pet food$--$dry and canned$/$ and pet toys$-$chew toys, chase toys, etc. You supply your products to some of the major pet stores like PetSmart and Pet Supplies Plus.

List at least four $(4)$ Performance Categories that you might be rated on by your customers $($PetSmart$,$ Pet Supplies Plus, etc.$)$ with regard to supply chain management. Then explain what the Performance Attribute$($s$)$ would be for each of the four Performance Categories.

Example:

PERFORMANCE CATEGORY

Reliability

PERFORMANCE ATTRIBUTE

Delivery performance

Order fulfillment rates

Perfect order fulfillment$--0$ mistakes

REPEAT THIS PROCESS FOR AT LEAST FOUR $(4)$ PERFORMANCE CATEGORIES THAT ARE RELEVANT TO THIS TYPE OF BUSINESS.

Please submit your response to this Assignment in the space provided.