Assignment $-$ A$3$ Problem Solving

QUAL$8340-$ Business Process Flow

Analysis$($Group$)$

Description

Complexity has grown for Health care insurance companies significantly. For years, consumers have complained that they do not know how to navigate the legal terms and conditions to get the most out of their health insurance policy. To stay in the game, Insurance Companles must address the issue and simplify the adjudication process for their policyholders.

In this project, you will use Lean A$3$ problem solving methodology to simplify a Health Insurance Claim process.

Learning Outcches

After completing this assignment, you will be able to

Identify wastes in a business process

Describe problems visually

Find root causes of the problems

Recommend solutions

Tasks

Watch the video below on Health care claim processing. For this Assignment, you must assume that your work is based on US Health care claims processing.

Understanding the Health Insurance Claim Process

In addition to the video above, consider doing your own research on the US Heath Care Claim process.

Format Requirement