Assignment Content

You have been hired as a business process consultant for a fast food restaurant to strategically reorganize, standardize, and improve their service processes through technology.

1. Discuss how you will help better utilize expensive resources to improve the restaurant's strategic position and operational effectiveness.
2. Evaluate the relationship between the restaurant's strategy and the design of its managerial operations.
3. Identify how strategic positioning and operational effectiveness were used or can be sued to gain or sustain the restaurant's competitive advantage.