ASSIGNMENT

DIRECTION &

REQUIREMENT$/$S

$($Identify the ILOs to be assessed at the end of each requirement.$$ Include the rubric or marking scheme for each item$/$requirement$.)$

Instruction: Perform the following requirements below:

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Question $1$: Value$-$Added Analysis $(10$ Marks$)$

Based on the Value$-$Added Analysis framework:

Identify at least two Value$-$Adding $($VA$)$ steps, two Business Value$-$Adding $($BVA$)$ steps, and two Non$-$Value$-$Adding $($NVA$)$ steps in a process of your choice.

Provide a brief explanation for your classification of each step.

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Question $2$: Root$-$Cause Analysis $(10$ Marks$)$

Using the Root$-$Cause Analysis techniques $($e$.$g$.,$ Why$-$Why Diagram or Cause$-$Effect Diagram$)$:

Select a common issue in a business process $($e$.$g$.,$ delays, defects$).$

Create a Why$-$Why Diagram or Cause$-$Effect Diagram to identify the underlying causes of the issue.