Assignment Part 2:

CASE:

The first Gantt chart (from part 1) was presented to the Board of Directors and the feedback given was the timeline is too long. The NPD team needs to find a way to deliver the product in 6 months or less without increasing costs. Then disaster struck. The customer rejected the manufacturing sample.

The customer provided this comment: "the manufacturing sample provided sounds nothing like the R&D samples".The manufacturing sample was returned promptly. Upon investigation it was discovered that some wires were reversed inside the speaker cabinet and therefore the speakers were "out of phase". This could have been easily avoided. Manufacturing plugged the wires into the round sockets in the correct order and expedited the new samples to the customer.

The samples were received the next day by their customer, but unfortunately the customer's test schedule was booked solid with other competitor products. It would take a full three weeks to get a response from the customer.

During a short NPD team meeting it was determined that a new Gantt chart would need to be created based on the rejected sample and the extended timeline. Due to the gravity of the situation, you are given two days to submit the new chart. However, you are very concerned because the timeline is now much further beyond the 6 months stipulated by the Board of Directors. So, in addition to the new Gantt chart, you also complete a flowchart to dig deeper into the process (see Flow Chart Blank file AS1.2-HO1). You submit both the new Gantt Chart and process flowchart to your boss for his opinion.

Steps:

Assignment steps

1. Read the case and summarize the situation.

2. Complete a Gantt chart based on the delay caused by the rejected sample.

3. Confirm how many months it will take to complete the project. Assume 4 weeks per month.

4. Describe the potential impact on the company as a result of the rejected samples.

5. Complete the attached flowchart template by filling in the activity of each symbol:

a. Beginning and Completion - (oval)

b. Instruction or Action - (Square)

c. Decision - (Diamond)

Awesome Speaker Company Canada Ltd
Table-List of Activities 2LOUD100 Project
Item	Activity	Activity Description	Duration (Weeks)	Predecessors
A	CFT/NPD	Cross Functional Team (CFT)is created for the New Product Development (NPD) of the 2LOUD1000. Team continues to meet for duration of project. Initial requirements for prototype are created.	2	None
B	Equipment Order	New 3-D printer is ordered	8	None
C	Prototype	Research and Development (R&D) Produced a prototype from outsourced 3-D parts	3	A
D	Sample to Customer	Prototype is approved by the NPD team and sample sent to customer	1	C
E(1)	Approval	Customer Reject/disapproved prototype	3	D
E(2)	Re-approval	Customer approved prototype	3	D
F	Equipment Install	New 3-D printer is received and installed	3	B
G	Produce 20	Manufacturing produces a small sample production run of 20 units from internal produced parts	2	F
H	Specifications	R&D completes specifications	3	E
I	Approval	Customer tests production samples and approves specifications and samples	3	G, H
J	Produce 200	Manufacturing produces a second, larger sample production run of 200 units	2	I
K	QC	Quality Control test and approves small production run of 200 units	2	J
L	Process	Manufacturing finalizes process	3	K
M	Final approval	Management approves product for regular production	2	I, K, L