Assignment Part One:

Compose a letter correctly formatted in block style that delivers negative news using the indirect strategy to an outside entity (customer, supplier, business). It must contain the following:

• appropriate buffer
• credible reasons
• bad news without an emphasis
• personalized closing

Be sure to show evidence of analyzing the audience, purpose, and context. In addition, the message must include the goals of writing a negative message: explain completely, project a professional image, empathize, be fair, and maintain friendly relations.

Assignment Part Two:

Start a persuasive letter (including To, From, Date, Subject) to a subordinate that requests action with the message flowing downward that incorporates a persuasive social media message component (for example, pitch an event) that is relevant to the letter message.