Assignment Purposes/Learning Outcomes:

After completion of Assignment-2 students will able to understand the

LO 1. Identify and explain the concept of management, functions, roles and skills of a manager (Lo1.1)

Assignment-1

• Please read the case The Decline of Sears on Page number 73, Chapter 2 Management Theory available in your textbook/e-textbook Management: A Practical Approach 9^th edition by Kinicki, A., & Williams, B., and answer the following questions in about 500 words:

Assignment Question(s): (Marks 5)

1. What is the underlying problem in this case from Edward Lamperts perspective? (2marks)
2. What are the key causes of Sears decline? (1.5 marks)
3. To what extent did sears use a total Quality Management perspective in running the business? (1.5 marks)

Answers:

1.

2.

3.

• please attach the references
• Without hands-write
• Without pilgrim