In your opinion, describe how the hospitality industry will change and evolve as a result of the
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Question:
- In your opinion, describe how the hospitality industry will change and evolve as a result of the COVID-19 pandemic. (15 marks)
- The above extract states that “due to COVID-19 the hospitality industry will have to function in a way not seen before” (Hospitality.net, 2020).
Identify and discuss 3 disruptive innovations brought about by the COVID-19 pandemic within the hospitality industry. (15 marks )
- Reflect on your previous industry placement opportunities and the various departments that you were placed in.
Compare past practices against new required practices due to the COVID-19 pandemic within the different departments that you were placed in during WIL. (20 marks)
- As a result of COVID-19, a “new normal” will be established. You will be entering an industry whereby a new way of life, a new mind set, and a new way of operation is needed. Therefore, a different set of behaviors will also be required from hospitality employees.
Identify and prioritize the changes in knowledge, skill, and attitude that will be required in the future for hospitality employees. (15 marks)
- Describe your current skill set and discuss how does it compare to what is required from you when re-opening the hospitality industry
(15 marks)
Related Book For
International Business The Challenge of Global Competition
ISBN: 978-0077606121
13th edition
Authors: Donald Geringer Ball, J. Michael Geringer, Jeanne M. McNett, Michael S. Minor
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