Assignment Read the case and use figure $6\mathrm{.}10($shown below$)$ to do the following...

$1.$Identify plausible performance problems.

$2.$Discuss your individual assessments and list specific questions you should ask Joe in

order to accurately identify, from his point of view, the obstacles to his high performance.

$3.$Brainstorm ideas for plausible solutions.

Joe Chaney joined your architectural firm two years ago as a draftsman. He is $35$ years

old and has been a draftsman since graduating from a two$-$year technical school right after high

school. He is married and has four children. He has worked for four architectural firms in $12$

years.

Joe came with mediocre recommendations from his previous employer, but you hired

him anyway because you needed help desperately. Your firm$$s workload has been extremely

high due to a local construction boom. The result is that a lot of the practices that contribute to a

supportive, well$-$managed work environment have been overlooked. For instance, you can$$t

remember the last time you conducted a formal performance review or did any career

counseling. Furthermore, the tradition of closing the office early on Friday for a social hour was

dropped long ago. Unfortunately, the tension in the office runs pretty high some days due to

unbearable time pressures and the lack of adequate staff. Night and weekend work have become

the norm rather than the exception.

Overall, you have been pleasantly surprised by Joe$$s performance. Until recently, he

worked hard and consistently produced high$-$quality work. Furthermore, he frequently

volunteered for special projects, made lots of suggestions for improving the work environment,

and has demonstrated an in$-$depth practical knowledge of architecture and the construction

business. However, during the past few months, he has definitely slacked off. He doesn$$t seem as

excited about his work, and several times you have found him daydreaming at his desk. In

addition, he has gotten into several heated arguments with architects about the specifications and

proper design procedures for recent projects.

After one of these disagreements, you overheard Joe complaining to his officemate, $$No

one around here respects my opinion. I$$m just a lowly draftsman. I know as much as these

hotshot architects, but because I don$$t have the degree, they ignore my input, and I$$m stuck

doing the grunt work. Adding insult to injury, my wife has had to get a job to help support our

family. I must be the lowest$-$paid person in this firm.$$ In response to a question from a coworker

regarding why he didn$$t pursue a college degree in architecture, Joe responded, $$Do you have

any idea how hard it is to put bread on the table, pay a Seattle mortgage, work overtime, be a

reasonably good father and husband, plus go to night school? Come on$,$ be realistic!$$