Assignment:

Review the materials from Module $2$ and write $3$ key $($important$)$ points for each of the points below.

Include a brief description of each point. Write them out in a bulleted or list format.

Analyze the $$purpose$$ and the $$audience$$ for conveying the following types of communication delivery:

tasks such as information sharing,

public relations,

providing direction for a workplace task or policy.

What are the strategies for effective communication with clients and other staff?

What active listening techniques can you use to elicit information and demonstrate that opinions are valued?

How can you integrate interpersonal communication skills to foster rapport and trust?