Associated Bank Corp. utilizes the janitorial services of Clean-It Corp. to keep its buildings clean. Clean-It Corp. provides all the necessary cleaning supplies, training, background security checks, and all other associated expenses. The other available janitorial services do not typically provide security checks, and a client such as a bank would have to hire guards to watch the work of the janitors. If Associated Bank were to consider hiring another cleaning service to replace Clean-It Corp., the bank would most likely incur Multiple Choice 

high employment costs. 

unfavorable supplier status. 

high switching costs. 

favorable quality status. 

complementary products

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