Question: Assumption: For this question, assume that the software developer who developed the RAS also regularly tests, maintains, troubleshoots, and updates the RAS code. Statement: In


Assumption: For this question, assume that the software developer who developed the RAS also regularly tests, maintains, troubleshoots, and updates the RAS code. Statement: In the OFMN scenario, the RAS is a black box from the software developer's perspective. Question: Choose whether the above statement is true or false. True False Scenario: Office Furniture \& Materials National (OFMN) 1 Located in Cincinnati, Ohio, Office Furniture \& Materials National (OFMN) operates as a go2 between between its vendors (i.e., suppliers) and its corporate customers. Although OFMN is best 3 known for its commodity and custom office furniture, it also sells many other products, including 4 whiteboards, projectors, projector bulbs, and computer accessories, to enterprise customers. 5 OFMN employs trained and knowledgeable sales representatives who can provide basic training 6 to customers following the sale of their products to them. These sales representatives are integral 7 to the business process. 8 The process (of filling an order) begins when a customer places an order through an OFMN sales 9 representative. The representatives usually visit the customer at their location, write up an order, 10 generate a billing invoice for the customer, and email a copy of the order to OFMN's Warehouse. 11 The customers remit payment at the time of purchase by writing a check which the sales 12 representative sends to the OFMN accounting department along with a copy of the order and the 13 invoice for processing. 14 The accounting department (i.e., one of the accountants) uses a Reliable Accounting Software 15 System (RAS) to track customer orders and manage its banking. Each order is input into RAS, and 16 customer balances are closely monitored. When a check is received, it is applied to the customer's 17 order using the RAS. The check is then scanned and recorded into the back-end database. RAS 18 then communicates (without the help of any employees) with the Bank of America software system 19 to have the funds automatically credited to the company's (i.e., OFMN's) bank account. 20 After the OFMN warehouse (i.e., one of the warehouse employees) receives an order from a sales 21 representative, it starts processing the order for shipment. Any in-stock items are packaged and 22 shipped to the customer and marked as 'shipped' on the order form. Any out-of-stock items are 23 marked 'out of stock' on the order form. A warehouse employee then sends the updated order form 24 to the sales representative. If the order contains any out-of-stock items, the sales representative 25 must notify the customer that the items are out of stock and provide an estimate of when they are 26 expected to arrive (if known). Then, the sales representative would generate a Purchase Order 27 (PO) for the back-ordered items. Since most products in the OFMN inventory come from different 28 vendors, the sales representative would select an appropriate vendor and send the PO to the correct 29 vendor. In addition, since a PO is a legal promissory note to pay the vendors for ordered products, 30 a copy of the PO is sent to the accounting department. Once the vendor receives the PO, it will 31 package the products and send them to the OFMN warehouse along with an invoice. 32 The warehouse will receive the products into inventory and forward the vendor's invoice to the 33 accounting department. When the accounting department receives the vendor's invoice, it will link 34 it (i.e., the invoice) to the open PO by entering it into RAS. The RAS will then automatically send 35 an electronic check payment to the vendor
Step by Step Solution
There are 3 Steps involved in it
Get step-by-step solutions from verified subject matter experts
