Question: Astrid wants to decrease the number of injuries sustained by workers in her warehouse. Which step in the decision - making model has Annette completed?

Astrid wants to decrease the number of injuries sustained by workers in her warehouse. Which step in the decision-making model has Annette completed?
a. define the problem
b. rate alternatives on the basis of decision criteria
c. choose, implement, and evaluate the best alternative
d. identify and weigh decision criteria

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