Question: ASU has decided to open a call center. They will need people to work 8h shifts and go 24h/day (3 shifts/day, 1 st , 2
ASU has decided to open a call center. They will need people to work 8h shifts and go 24h/day (3 shifts/day, 1st, 2nd, 3rd). A demand schedule was worked out as follows:
| Shift | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
| 1st | 7 | 8 | 9 | 5 | 7 | 2 | 5 |
| 2nd | 5 | 3 | 2 | 4 | 3 | 2 | 2 |
| 3rd | 9 | 10 | 10 | 7 | 11 | 2 | 2 |
The following conditions were adopted for workers:
Each worker works four consecutive days during any seven day period.
Each worker is assigned to worka shift (1st, 2nd, 3rd) and once a worker has been assigned to a shift they must remain on the same shift every day that they work.
The number of workers for every shift, every day is a constant. ASU does not want to pay for extra workers and being short-handed is also not acceptable.
- How many different kinds of 4 day shifts can there be? Write them out.
- Considering the demand schedule, what is the minimum number of workers needed to fill out the schedule?
- Is there a weakness in the LP result that you derived?
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