Question: At the local post office, customers join a single line where they are routed to the first available of 4 postal service workers for help
At the local post office, customers join a single line where they are routed to the first available of postal service workers for help with their transaction, eg purchasing postage, weighing the package, answering questions. The time it takes the postal service worker to complete the transaction is minutes on average with a standard deviation of minutes. During the busy holiday rush, customers arrive at the post office every minutes on average with a standard deviation of minutes.
Calculate the average time in minutes a customer spends waiting in line before service.
Carry intermediate calculations to at least decimal places.
Enter your final answer rounded to one decimal place.
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