At this point in The Phoenix Project, it$$s clear that Parts Unlimited is not an IT$-$savvy organization. The C$-$suite continues to treat IT as a cost center rather than a strategic asset, which has turned IT into a strategic liability. The consequences of this mindset are now surfacing through persistent project delays, poor cross$-$functional coordination, and escalating system failures.

The Phoenix Project is already severely over budget and far behind schedule. Unsurprisingly, both the CIO, Luke, and the VP of IT Operations, Damon, have been let go$.$ But these leadership changes don$$t resolve the deeper issues.

One major turning point in the narrative is the payroll failure that affects hourly workers. This is not just a technical glitch$$it$$s a critical symptom of deeper systemic dysfunction in the IT organization. The failure reflects breakdowns across people, processes, and technology. It reveals organizational silos, unclear responsibilities, poor change management, and a lack of accountability$$hallmarks of an IT function that lacks strategic alignment and operational maturity.

To make matters worse, a SOX$-404$ audit crisis also lands on Bill$$s desk, requiring immediate attention. Together, these events highlight the fragility of the current IT environment and set the stage for the next set of questions, which will guide you through identifying and analyzing these What caused the payroll failure?

Select all that apply.

Group of answer choices

The failure was traced back to one corrupted field in the database system.

A tokenization program which was implemented to deal with an audit compliance issue related to storing PII $($Personably Identifiable Information$).$

A permissions misconfiguration in the new identity management system prevented payroll services from accessing necessary employee data.

An unexpected server migration caused discrepancies in file versions, leading to incomplete payroll processing.

A recent system patch for the enterprise resource planning $($ERP$)$ software introduced compatibility issues with legacy payroll modules.key symptoms of a failing IT strategy.