At UPS, what performance measures receive the greatest focus/attention. How valuable and effective are these measures for guiding and directing the business? Would you recommend any change relative to the current focus? De-emphasize any performance measures? Add or elevate different or new performance measures? (Be sure to detail and describe your measures).

Answer rating: 100% (QA)

At UPS several performance measures receive significant attention due to their importance in guiding and directing the business These measures typically revolve around efficiency customer service and ... View the full answer