At what point during the innovation system process would management invest resources in innovation and generate employee commitment to innovation?

Multiple Choice

\as part of the creation of the innovation strategy

as part of fostering an innovative culture and climate

as part of identifying appropriate resources

as part of the commitment for senior leaders

How do you know if a company fosters an innovative culture and climate?

Multiple Choice

• It has a set of dependent processes and structures for how the company designs solutions.

• It uses change agents to broker disagreements between management and innovators.

• It focuses only on producing the products that have made it successful.

• It allows for experimentation, failure, and risk taking.

  Lamar, an OD consultant, is working with members of a cross-functional team to build cohesiveness and practice skills so the team can function better. He has observed them working together to solve problems and he has shared the latest customer survey results with them. In terms of the OD process, Lamar is implementing

  Multiple Choice

• intervention.

• evaluation.

• feedback.

• diagnosis.

  Oxford Salts has just been bought by Townsend Spice. The Oxford Salts employees are unsure of what that will mean for their jobs, as Townsend already has a competent workforce. As a result, several Oxford employees have started to call in sick and have begun to look for other jobs. Which of the following would you recommend to Townsend Spice managers?

  Multiple Choice

• Bring in an OD consultant to help integrate the culture and processes of the two firms.

• Accept that conflict is inherent in organizations and fire the Oxford Salts employees.

• Upgrade the IT infrastructure to improve communication and innovation.

• Identify solutions that worked in another country and apply them to Townsend Spice.