Question: Attendance was a problem for the swing shift at Avondale Industries Long Beach, California, site during the summer. The supervisors asked for the training and

Attendance was a problem for the swing shift at Avondale Industries Long Beach, California, site during the summer. The supervisors asked for the training and development office to provide a training session on attendance and why it is important for the company. The trainer who designed the program included four parts:
Shared the written attendance policy
Set clear attendance expectations as articulated by the supervisors and how the company was impacted by unplanned absences
Reminded the employees of the bonus that was given at the end of the year for those who had no unplanned absences
Listed the employee support resources for those experiencing personal problems that impacted their attendance
The goal of the training was to reduce absenteeism by 50 percent and increase production by 15 percent. Two months following the training, the trainer contacted the swing shift supervisors to see if improvements had been made. The supervisors reported that absenteeism was reduced by 68 percent, and their production rate had increased by 21 percent. What conclusion can be drawn from these results?

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