Attributes of the personal manager interview (PMI) program are that (1) the interview is regular and private, (2) each meeting should last no longer than 15 minutes, and (3) both the manager and the subordinate prepare an agenda for the meeting.

Only statements 1 and 2 are correct.

None of the statements is correct.

Only statements 2 and 3 are correct.

All three statements are correct.

Only statements 1 and 3 are correct.

It seems there is a problem with Mansur. You believe that he has the knowledge and ability to do a good job, but lately, he has developed an attitude toward his colleagues. He doesn't need or want their input on any projects. He says that his work is above standards and he remarks, Can I help it if I work with stupid people?"

This is a counselling problem.

This is a "shape-up-or-ship-out" problem.

This is a coaching problem.

This is a "don't-worry-be-happy" problem.

A manager exclaims, Are you guys kidding?! The mood in here feels like the losing team's locker room after a basketball game! She has used which approach to improve creative problem-solving?

None of the above.

Reverse the definition.

Make the strange familiar and the familiar strange.

Elaborate on the definition.

Illumination theory.

Mahira's job performance has declined quite a bit since you hired her. She is always on the job early and stays late; and you can see that she works very hard. Her colleagues have told you how much they enjoy working with Mahira. When you visited with her recently, she said how she was upset about her job performance but she was going to work harder. This is most likely?

A problem that should have been approached as a dont-worry-be-happy problem.

A counselling problem.

A problem that should have been approached as a we-gotta-get-you-on-Prozac problem.

A coaching problem.

A problem that should have been approached as a shape-up-or-ship-out problem.

The typical approach of most people in resolving problems, according to our textbook, is to?

rely too heavily on the opinions of so-called industry experts.

select the first reasonable solution that comes to mind.

select the best solution after evaluating all the alternatives.

none of the above.

While being in a leadership position, according to The Leadership Challenge (Ch. 4, Set the Example), your constituents will determine what is most important to you by?

How much money is spent on a project.

The organizations reward system.

What you tell them is most important.

How you choose to spend your time.