Question: Attribution theory basically explains that we tend to attribute positive outcomes to our own good characteristics or behavior, but make external excuses for negative outcomes.

Attribution theory basically explains that we tend to attribute positive outcomes to our own good characteristics or behavior, but make external excuses for negative outcomes. Conversely, we are more likely to attribute the failings of other people to their internal flaws rather than to external sources. For example: If you are late for work, you will blame traffic, something that is out of your control. If your coworker is late, you are likely to assume it's because they overslept or aren't punctual, circumstances they can control. This is attribution error--assuming the best about ourselves and the worst about others.

In Carnegie's first chapter, "If you want to gather honey, don't kick over the beehive," he offers many examples of how criticism and negative attribution can effect both interpersonal and professional relationships. Thinking about these examples as well as our readings from Jandt, how might this change how we approach conflict? Please give an example to illustrate your comment--this example might be an interpersonal conflict (like with a roommate or family member), a work or organizational conflict, or even an example from the news. What role does attribution play in these conflicts? How might being aware of our biases alter the conversation around an issue?

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