Question: Auto mechanics, whose services are produced and consumed at the same time, know consumers do not have the opportunity to try their service before purchasing.

Auto mechanics, whose services are produced and consumed at the same time, know consumers do not have the opportunity to try their service before purchasing. Many auto mechanics use ________Blank to overcome the problem of inseparability of services.
Multiple Choice
promotional discounts
zone of tolerance allowances
perishability gap analysis
point-of-purchase displays
satisfaction guarantees

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