Automation improves efficiency and effectiveness and reduces head count, lowering overall operational costs. What sort of system is primarily used to automate business processes? Select one: O a. Translation processing system O b. Technical processing system O c. Transaction processing system O d. Terminal processing system You can also submit a request to a federal agency that you suspect might have information stored on you. Select one: O a. Information Collection O b. Privacy Audit O c. Freedom of Information O d. Information Privacy What is cross-selling? Select one: a. Selling additional products or services to a customer O b. Selling branded products or services to a customer O c. Selling superior products or services to a customer O d. Selling repeat products or services to a customer What spans a large geographic area such as a state, province or country? Select one: a. Local area network O b. Metropolitan area network O c. Peer-to-peer network O d. Wide area network