Question: Average Customer Satisfction Score Mean 3.19 Standard Error 0.10 Median 3.00 Mode 4.00 Standard Deviation 1.39 Sample Variance 1.95 Kurtosis -1.21 Skewness -0.22 Range 4.00

Average Customer Satisfction Score Mean 3.19 Standard Error 0.10 Median 3.00 Mode 4.00 Standard Deviation 1.39 Sample Variance 1.95 Kurtosis -1.21 Skewness -0.22 Range 4.00 Minimum 1.00 Maximum 5.00 Sum 575.00 Count 180.00 Jordan is concerned that customers will be reluctant to use the self-service checkouts. Drawing on your results, advise Jordan if this is the case

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