Question: average time between consecutive customer arrivals approx. 4 minutes for both the morning and evening , approx. 6 minutes in the middle of the day.

average time between consecutive customer arrivals approx. 4 minutes for both the morning and evening , approx. 6 minutes in the middle of the day. average service time approx.8 minutes in the morning , aprrox. 15 minutes in the evening , approx. 6 minutes in the middle of the day.

1- what is the number of counters that need to be open ?

2- what is the average number of customers in queue and the average waiting time for a customer in the queue before being serviced for check-in ?

3- do you have one queue for all counters ?

4- do you have dedicated queues for each counter ?

5- what else is being overlooked in the above scenario and your analysis ?

6- how do you ensure that customers are not waiting in line too long before being checked - in ?

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