b) According to your organisation's protocol, workers have to explain the organisation's policies about confidentiality and access and equity to the client prior to the commencement of any service. Outline what you could say to Rangsan according to your organisation's protocols. Hint: you don't have to specify the details of the respective policies. (Your response should be approximately 80 words). Other than the explanation of the relevant policies and protocols, your organisation also requires you to obtain your client's informed consent. It is also required that the informed consent is obtained in writing. Outline what you should say to Rangsan to adhere to your organisation's protocol. (Your response should be approximately 50 words)