b$.$ Effective operations management does more than just control cost and improve efficiency, it can be a powerful source of sustainable competitive advantage. Evaluate how strategic operations decisions $($such as capacity planning, supply chain design, and technology adoption$)$ can be leveraged to strengthen a company's market position. Illustrate your points with relevant examples from global or Malaysian companies.

$(10$ Marks$)$

$($Total: $20$ Marks$)$