b Explain the five internal environmental factors that might affect the survival of the telecoms operating in Ghana and what can be done to mitigate their impact. How would you apply the process of organizing as part of the functions of management to ensure that the impact or all factors are mitigated?

c. Discuss in detail with the aid of organogram, how employees can be made effective in their duties using three types of organizational structures as the basis for your explanation.

d. Not all groups are formed following formal structures or formalized processes, there are times groups need to be formed informally. Using two examples explain the similarities and differences between formal and informal groups and how each can affect the success of a business.