b. Follow up order c. Check price list d. Request for discounts and allowances 6. Which of the following is not a determinant of spending? c. The Level of Savings a. Expectations d. The Level of Production b. Rates of Income Tax 7. A determinants of spending, where in by altering level of savings will likely arise to higher c. The Level of Savings a. Expectations d. The Level of Production b. Interest Rates 8. The higher tax rate deducted on income will likely affect household a. Investing c. Borrowing b. Producing d. Spending 9. Businesses are reliant on this industry to provide materials/services to operate their businesses. a. Consumer c. Supplier b. Entrepreneur d. Income 10. The business need to influence these individuals or companies to patronize their products. a. Capital c. Consumers b. Supplier d. Entrepreneur 11. When household shift their spending due to increase in the price of goods then this is a result of change in a. Household income C. taxes and subsidies b. taste and fashion d. relative price 12. When household over spending depends items bought because it's trendy then this is a result of change in a. Household income c. taxes and subsidies b. taste and fashion d. relative price 13. Individuals or companies that provide materials and tools needed in the operation of the business. a. Entrepreneur c. Consumer b. Suppliers d. Investor 14. The unemployed cannot afford to buy more goods and services because of a. Lower personal income c. High income b. No income d. Donations 15 A rise in spending means More income c. Personal wealth Fronomic growth d. All of the aboveChoose the letter of the best answer. Write your answer on a separate sheet of paper. 1. When business put an emphasis on the crucial role of emotions on consumers' behavior expect to respond positively, then the business a. Change behavior with customer service b. Encourage customers to look for value c. influence consumers emotionally d. Offer social responsibility 2. When business make sure that the products or services their customers are using solve their problems better than their rivals then the business a. Change behavior with customer service b. Encourage customers to look for value c. Influence consumers emotionally d. Offer social responsibility 3. When consumers are likely to buy products and services when business safeguard the environment in the community. a. Encourage customers to look for value b. Influence consumers emotionally c. Offer social responsibility d. Change behavior with customer service 4. When business treats their customers as VIP's and gives excellent service then customers can a. Encourage customers to look for value b. Influence consumers emotionally c. Offer social responsibility d. Change behavior with customer service 5. After agreeing into a contract with a supplier, this action is important to ensure that they provide service that was agreed upon. a. Monitor the supplier's performance