Question: B. One question on ATTITUDE. 21. Define and explain 4 key factors influencing an individual's attitude with clear explanations of each. (4 x 10 marks

B. One question on ATTITUDE. 21. Define and explain 4 key factors influencing an individual's attitude with clear explanations of each. (4 x 10 marks for a total of 40 marks) C. One question MOTIVATION. 22. List and give examples of 10 ways to motivate an employee: (40 marks, 4 marks for each example)

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