Question: b . Operating Manager: This report indicates that we have 3 0 % more defects than originally targeted. An investigation into the cause has revealed

.

Operating Manager: This report indicates that we have

30 %

more defects than originally targeted. An investigation into the cause has revealed the problem. We were using a lowerquality material than expected, and the waste has been higher than normal. By switching to the quality level originally specified, we can reduce the defects to the planned level.

b. Operating Manager: This report indicates that we have 30% more

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